If you ever encounter a problem with your website and are incapable of resolving it on your own, ask the respective web hosting provider’s client support staff to help you bring the website back online. A timely resolution would be the best scenario, but many hosting companies reply within 24 hours or even more, particularly if you are doing business with a hosting reseller. Even if the problem can be resolved without much effort, your website may not work satisfactorily or it may not be accessible whatsoever for a longer span of time, so you may lose prospective clients since it is quite unlikely that anybody would willingly come back to a website that is broken. Thus, you ought to make certain not only that you can reach your hosting provider, but also that they can answer and help you in a well-timed manner. If a web app update doesn’t proceed as planned or you delete something unintendedly, for instance, the website should be fixed quickly so as to prevent extended downtime.