Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour answer warranty with all our Linux cloud hosting packages, meaning that every single assistance inquiry you submit is going to be reacted to in only 60 minutes maximum. Our support staff members have been taught to immediately correct any situation and to present you with detailed information on any situation that you might have.
A Top–quality Support Service
Contact us at any time required. Our staff of employees will be online for you 24x7x365 to answer to all your queries and to take care of any trouble you might have. You also can open a customer assistance ticket from your Web Hosting Control Panel or drop an e–mail whenever. Furthermore, on working days, you can easily give us a call or use the online chatting option.
An Intuitive Help Section
We have built–in a huge practical knowledge base into the Control Panel that will help you acquire helpful step–by–step information any time. Each section of the Control Panel features its own contextual guide area having a selection of how–to articles. We have also made video clips to give you a greater visual representation of just how to accomplish any presented procedure.