Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Guarantee

  • Our technical help and support team is available 24/7 to reply to every one of your assistance inquiries. Every single ticket you send to us shall be replied to within maximum sixty minutes. If your problem requires the aid of an admin, we are going to send the ticket to the person on shift and will inform you that the issue is being taken care of.

  • Top quality support service

  • Top–class Tech Assistance Service

  • We will offer you 24 hours a day tech assistance by using a turbo–fast ticket solution built into your Control Panel. You’re able to write to us at any time about any of the software packages that come pre–configured on the virtual server, which include the chosen Linux OS, the server management panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each section of the Web Hosting Control Panel that is provided without charge with your VPS includes an integrated article base. One can find a selection of exhaustive how–to content articles and a range of step by step video classes that demonstrate all the basic site managing tasks. You can access them by simply clicking the Help or Video control keys in the right side of each Control Panel section.