1 hour ticket response
We are dedicated to providing a fast and proper solution to each helpdesk ticket sent by a customer. Our expert customer service team members will review your question and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average response time has proven to be 20 minutes.
A Top–Class Support Service
We have a team of web hosting support technicians who are eager to answer all your questions every time you require help. The majority of our tech support staff members have lots of years of experience in the Linux cloud hosting business, which suggests that you can constantly rely on quick and adequate answers to your inquiries.
An Easy–to–Navigate Help Center Section
Included in the Web Hosting Control Panel is an easy–to–navigate Help Center section, which features a variety of sources of information. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and site administration articles, watch the how–to video tutorials or take a glimpse at our F.A.Q. repository.