Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section built into our Web Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed at fixing any common problem that you may encounter, they are written by our support team of well–trained technicians.

  • Top quality support service

  • Tutorial Video Clips

  • If you wish to see how an action is carried out or how a problem is rectified, instead of just reading about it, then take a look at our compilation of educational video tutorials. They cover a variety of issues and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer service with a 1–hour response guarantee. A team of seasoned customer service technicians will be available to you to attend to all the enquiries that you could possibly have. During non–peak hours, a reply will be offered in even less than twenty minutes.